HR
HELENE R
1 reviews | Active since Nov 2014
17 Oct 2022, 09:53
BAD INSURANCE
MY phone is on contract with MTN within the 6 months I had a complain that the screen is blurring and the phone gets hot. when submiting the claiim they have decline it as there is no visible damaged and no liquid damages, (THEY DI NOT EVEN COME AND GET THE PHONE) we have all risk insurance
on anther claim we lost the one phone in a car(also all risk insurance) now they declining it without any reason
why do you have insurance and for what am i paying for if all the claims get declined?????
wors insurance!!!!!!!
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Guardrisk Insurance's replyOfficial
17 Oct 2022, 15:27Dear Helene Van Rooyen ,
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Guardrisk Insurance's reply17 Oct 2022, 15:27
Official
Dear Helene Van Rooyen ,
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team
Thank you for raising your concerns with us.
We are currently investigating your complaint and we will be in contact shortly to assist further.
Yours Sincerely
The Guardrisk Team