Applications process sucks

Since the beginning of January I have been attempting to signup as a customer of Guardrisk for their Gap Cover product. I had to send my application form in no less that 3 times before it was acknowledged and forwarded on for processing. Since then I have not received confirmation that it has been processed and that I am a customer. Guardrisk is lucky that I am persistent and followup. I wonder how much of Guardrisk's money is wasted on marketing their products by the the number of people who are not as persistent. Guardrisk has been the most difficult company to do business with. I am practically begging them to take my money. If they are this bad with new customers you imagine how bad they are once you have signed a contract. I must have rocks in my head. They must really not need new customers. Rest assured I will not try to do business with them anymore. Either they come back to me or on. The ball is in their court - their loss.