Admed Guardrisk does not pay GAP cover claims, they can only repudiate

Admed Guardrisk GAP Cover gladly takes your money every month to assist you with any shortfall that is NOT COVERED BY THE MEDICAL AID. I've submitted several claims for my RETIRED PARENTS, so far Guardrisk has ONLY PAID FOR ONE claim submitted. Every other claim submitted has been repudiated!!! Oh and by the way they communicate with you via email all through the claim process, but AS SOON as the claim is repudiated you receive AN SMS?!?!?

My advice to everyone out there, please do your research before you join companies that provide GAP Cover, because they promise you the moon, but don't deliver when it comes to PAYING OUT CLAIMS.

Daughter of the Parents battle with the claims, can you just imagine how my late mother had to battle to submit a claim, you receive plenty emails about outstanding required documents, then BAM they hit you with an SMS; the claims has been repudiated.