ADMED GAPCOVER FAILURE

Good day, I have submitted a claim for a co-payment on a MRI.

I have submitted the accounts from the Raidiological services.

Then I recieve a list of six documentation still needed by ADMED.

One being the Hospital.

Most of the documentation I could not provide as I did not have them and it did not exist. Example the Hospital I attended. I never attended a hospital. The more I return emails with an enquiry the more they send the standard letter to me. There is no sense in having GAP Cover if it does not work for you. Thecompany does not have an Application were you you can lock into and submit a claim. All needs to be done by email. I even requisted an escalation but only recieved and email the case us closed