MP
Meg P

1 reviews | Active since Jan 2025

28 Jan 2025, 13:03

Absolutely Pathetic Service - Admed Gap Cover

Admed Gap Cover is the worst company ever. I would give them 0 stars…I am waiting for them to sort my claims for over 5 months now. All documentation was sent to them, but they find every excuse to delay the process by telling you they still need documentation. All invoices were sent to them over 200 times. They are too quick to take your money every month, but when you have a claim it’s very clear to see they do not want to pay. Please do not join this company..it’s a waste of money. They have the most pathetic customer service ever, nobody knows what is going on and then they ask for the same information that was previously sent. For over 5 months the same invoices are requested over and over again. Their whole idea is to delay everything so that they don’t have to pay. What is the point of having Gap Cover with Admed when they are just useless *******.

0
Replies (1)
Guardrisk Insurance
Guardrisk Insurance's reply30 Jan 2025, 09:25
Official
Dear Meg Pillay,

Thank you for raising your concerns with us.  

The query has been escalated to the relevant team for investigation and you will be contacted for further assistance.  

Feel free to contact us should you need anything else.

Regards 
The Guardrisk Team 
Email: ***