AS
Alicia S

1 reviews | Active since Jul 2016

05 Jul 2024, 14:09

*****

Good day

I would ike to lodge a complain. I never signed uo for any policies with your company but a debit order was scheduled on my banking account without my permission. Can you please cancel the subscription. I called guardrisk they said the debit order is from platinum life I also contacted them and they said there is no account for me on their system but the bank pick this debit order up aswell as my banking app.I will also cancel it on my side with my bank.

0
Replies (1)
Guardrisk Insurance
Guardrisk Insurance's reply08 Jul 2024, 08:38
Official
Dear Alicia Van Schoor,
Thank you for raising your concerns with us.  

The complaint has been escalated for urgent attention, and you will be contacted shortly. 

Yours Sincerely,
The Guardrisk Team