GTbank

My account with the GTbank is dormant, I called the call centre to reactivate my account. A reactivation form sent to me and i was asked to attach a copy of my Nigeria passport and a copy of either my utility bill or a copy of my current bank statement in South Africa. <br> I did all I was asked to do, I called and I was asked some securty questions which I passed, but my request was rejected. Reason was inconsistent signature. I have a regular signature and I have been using the same signature for the past 30 years.<br> I logged on to my internet banking and I got the details of my account officer, I sent him an email and also called him to explain the problems I am passing through. He never came back to me. I also wrote to my branch at Akowonjo but no response from them. The officer I spoke to at the branch mr. Ayodeji Fajinmade never took my calls after the first time I spoke with him.<br> I have very urgent financial problems to take care of in Nigeria and my account is restricted for transfers. I was of the impression that Gtbank is one of the leading banks that thinks about the interest of their customers.<br> This is over 3 months that I have been trying to reactivate.<br> <br> Godfrey C Nwokoro