SEVERELY DAMAGED GOODS ON DELIVERY BY GTD EXPRESS

GOODS SHIPPED FROM CAPE TOWN TO JOHANNESBURG. SUPPLIER ACCEPTED GOODS IN PERFECT ORDER 19 FEBRUARY AND WAS GOING TO MEASURE, WEIGH AND CONTACT ME BACK WITH DETAILS OF DELIVERY. THIS NEVER HAPPENED AND I HAD TO PHONE / MESSAGE ERICH SHREIBER TO OBTAIN ETA FOR DELIVERY (I WAS ONLY ASKED FOR ADDRESS VIA WAPP). I WAS NOT INFORMED ABOUT OPTIONS FOR INSURANCE AND WAS NOT INFORMED WHEN MY FURNITUE LEFT CAPE TOWN FOR JHB. I WAS NOT INFORMED OF THE ESTIMATED AMOUNT THEY WOULD CHARGE AND I WAS NOT INFORMED THAT IT WOULD TAKE NEARLY A WEEK TO GET TO JHB. AT THE ONSET OF THE CALL I WAS INFORMED THAT THEY NORMALLY TAKE A FRIDAY COLLECTION AND DELIVERY TAKES PLACE ON A MONDAY MORNING. I HAVE RECEIVED BEFORE PICTURES OF MY FURNITURE IN THEIR DEPOT AND ALL WAS IN PERFECT CONDITION. I ONLY RECEIVED MY GOODS, IN ABSOLUTELY SHOCKING AND BROKEN STATE, ON THURSDAY 25 FEBRUARY 2016. I DID NOT RECEIVE A WAYBILL NUMBER AND NO DOCUMENTATION TO ENSURE I ACCEPT THEIR QUOTE OR RISKS ASSOCIATED. THE OWNER AND MD GREG HOGG INSISTED THAT THEY DONT SHIP FURNITURE, BUT OFFCOURSE THIS IS AFTER THEY BROKE ALL MY FURNITURE BUT NO WHERE ON THEIR WEBSITE DOES IT STATE SUCH. REFUSAL TO ACCEPT ANY FORM OF RESPONSIBILITY