VA
Venketas A

1 reviews | Active since Mar 2009

12 Oct 2015, 10:39

Wrong info supp**** and still billed R150.00

Stopped trading for a while, and found that I had to pay R150 inactivity fee. Contacted them on 03 Sep 2015 asking 2 questions.1 To reactivate the account, will there be a cost involved? 2 If I do not reactivate the account, will I continue to pay the monthly R150.00 inactivity fee? Answer received 04 Sep 2015 \Please note that there are not costs involved when reactivating an account

0
Replies (1)
Gt247.com
Gt247.com's reply12 Oct 2015, 11:05
Official
Hello appana,

Per our conversation this morning, we are going to reverse the inactivity fee and help you to make the transition from a demo account to a live account.

I have also emailed you with my personal details should you require anything further.

Best regards
Justin Pe****
Head of Client Engagement.