1 reviews | Active since Jun 2022
Vape
Good Day
I recently purchased some goods for my vape from Gt Vape Lounge and was assured that the items I purchased would work for my device.
After struggling with my device to get it to work I launched a couple of compliments to there what's app line.
They responded really quickly and efficiently to try and resolve my problems. It got to a point where I was not happy about the device and made my peace with the situation and thought ok well that's money down the drain.
I logged my last complaint and said I will not be doing any more business with them.
Now the best part, with all my hopes down in the dumps, being a smoker of 2 packets a day what was I to do go back to smoking cigarettes.
No, no then later I received a call from the owner of Gt Vape Lounge regarding my issue that I had. I explained everything to him and my grievances and was really prepared for a fight. Then Mr Nico fully understanding my side of the story made a recommendation I was not prepared for. And I quote " we are prepared to give you another new device with additional coils and Vape juice", and that he is fully aware that that specific device does give problems.
He even made the sacrifice to drive all the way through to my home and personally deliver the device with all the goodies.
Nou that's impressive!
I would like to thank Gt Vape Lounge personally for a exceptional job well done.
