PP
Pat P

1 reviews | Active since May 2017

31 Jul 2023, 14:20

GS Technology

7 months ago I paid for a system, installation not complete, which is not working as it should. For 7 months Gerhard has been making promises to complete the job, and he has not delivered on any promises made. I have demanded a refund for the parts not installed, then Gerhard makes promises again........ Monday...........

0
Replies (8)
G&S Technology
G&S Technology's reply31 Jul 2023, 15:44
Official
Client is refusing to pay for work done 
So we will not have to refund cause the work that has been done and completed but the extra work the client wants done was not part of the sale 

Best regards,

PP
Pat P's update31 Jul 2023, 15:51
Reviewer Update
Gerhard, the trip switch was on original invoice and paid for. I have no idea what extra work you are referring to. Get your facts straight. I have not ordered extra work done by your company.
PP
Pat P's update31 Jul 2023, 17:25
Reviewer Update
Gerhard, please be so kind as to explain your statement "client is refusing to pay for work done"
What exactly did you do that I am refusing to pay for?
You have not completed the work I paid for end of December 2022.
I received two invoices, both were paid.
You do not do any work if the invoices are not paid in full.
Even on call out, Michael and your son stood around till they had the confirmation from you that the call out fee has been paid before they even looked at the inverter.
Fortunately I have all correspondence with you on Whatsapp
G&S Technology
G&S Technology's reply31 Jul 2023, 20:17
Official
Incorrect all invoices was not paid in full and i habe proof we only replaced your inverter and battery not re do a installation that is what you have paid for and please carry on and try becasuse i have all my proof 

Best regards,

PP
Pat P's update31 Jul 2023, 22:46
Reviewer Update
Please do, as you have not once in 7 months mentioned an outstanding amount due or sent a reminder of an amount outstanding.
G&S Technology
G&S Technology's reply01 Aug 2023, 05:27
Official
I have send it again to u on email

Best regards,

PP
Pat P's update01 Aug 2023, 07:28
Reviewer Update
No emails from/to you since 26 January 2023.
Nothing in spam folder either
PP
Pat P's update08 Aug 2023, 09:43
Reviewer Update
Very Happy to give feedback about above.
Gerhard and I resolved the issue and can report he came through with a team and completed the work paid for.
Both parties happy.
TY Gerhard