Grow Group Jacques Kruger let’s you chase your own tail, very unprofessional.

Below my email to Grow Group.

“Good Morning,

I just want to inform you that dealing with Grow Group is one of the most frustrating unprofessional companies I have ever came across.

Jacques is a great salesman but keeps you on a line forever because he has no honor in keeping his word or promises.

There is no point making arrangements with him because there is always a hundred excuses why appointments are not honored or why he could not mail, phone or whatsapp a person back. If it is not a horse thats dying, e-mails that is not working or phones being flat its something else.

As of Monday (4 Feb) this week I am still waiting for a new date for the work that was supposed to have been done at my property. From yesterday (6 Feb) I followed up on it again an clearly he is just ignoring me now. I even had the cash at hand to pay him on the spot but even that was not worth his while.

I guess doing a pump test on my borehole, equipping it with a pump and motor and changing my irrigation system from manual to automated were not worth his while.

Since my first interaction with Grow Group on 17 Jan not a single arrangement, agreement or promise where honored by Jaques.

Is is shocking especially how quickly is was bad mouthing his competition of poor client services and not being professional.

If I was one of the Director’s (as mentioned on the Grow Group) that joined the Grow Group, I would be concerned that one person has the power to destroy everyone’s reputation.

Rest assured that a copy of this mail will be used a a review. “

Just to add on this yesterday 3 days later Jacques Kruger finally after this email responded back to me via whatsapp. He dis not msg or phone any of his client because his dog was sick and died. Just another story and if its true you can still have the decency to inform your clients etc.