Your response is not going to let me go away

Groupons responds on email that they have the right to evoke the t and C which states Johannesburg delivery... guess what i do stay in Johannes burg as per your t and c. the response to my query does not even address my query - really very bad customer services... my query again.... please address properly<br> <br> <br> your email says: it is anther week later and my querie is still not resolved...<br> <br> I apologise for the delay in getting your query resolved.<br> <br> Please see email response, sent to your registered email address.<br> <br> Kind regards<br> GrouponSA <br> I ordered a product from groupon with the advertising on the add saying deliver you product with in 24 hrs to your door.<br> <br> Guess what still waiting... Sorry honey no christmas present as gourpon did not keep to your promiss. - worst of al l got conformation that they my parcel was dispatched a month ago ( this all via email)<br> <br> I have been quering by sending mail reguest from their webpage. With conformation mails recieved that they will attend to my call with in 3 days