WORST SERVICE EVER

HI<br> <br> I BOUGHT A Set of Two Elemental Lifestyle Hanging Toiletry Bags - Blue ON THE 13/11/2015 AND THE INCORRECT ITERM WAS DELIVERED TO ME ON THE 11/12/2015. I HAD THEM RETURNED FOR A FULL REFUND AND THEY WERE PICKED UP ON THE 22/12/2015 HOWEVER I AM YET TO GET ANY FEEDBACK ABOUT MY MONEY.<br> IT TOOK ME 15MINUTES TO PAY GROUPON FOR THE ITERM AND NOW 2MONTHS LATER I AM STILL WAITING FOR A REFUND. <br> <br> TRULY PATHETIC SERVICE.<br>