1 reviews | Active since Dec 2015
Why deliver cancelled order
On 07 dec 2015 I ordered Royalty Line 16-Piece Cookware Set for R1 099 with groupon Security code: B3C27A2740 .After being alerted by quite a no of people on the poor quality of these pots (handles and lids get too hot and easily break),I decided to cancel my order through an email [Email Removed] ) on 10 dec 2015. On 15 dec 2015,groupon decided to deliver the cancelled order. I did not even see the driver,he just dropped the order off at reception and left.<br> <br> I tried to call them several time on *** with no response.I also tried to follow their online return policy but it can not go through,i suspect it is because they want a supply a tracking number (I instead put the way bill ).No tracking number nor delivery note were ever supp**** to me.They further requires the customers to pay transportation costs which I am not willing to bear.It is not my fault that they continued to deliver when I cancelled<br> <br> It is unfair that groupon is forcing me to take an order that I long cancelled.<br> <br> I therefore want groupon to come and collect their cookware,bear transportation costs and refund my money in full.<br> <br> They are at fault,they should take full responsibility
