CO
Craig O
1 reviews | Active since Mar 2013
09 Dec 2015, 20:51
Voucher Expiry Dates
When purchasing 2 vouchers where the conditions clearly state that they are valid for 3 months, the one is only valid for two and the other only valid for 2,5 months. Upon e-mailing them I had NO reply. Upon calling them the first time the call options looped. When I eventually got through the call centre agent could NOT satisfy me with a valid reason for the \reduced"active time frame. Upon wanting to escalate she said that she'd get management to call me - nothing after a week. In short the deals they make with partner need to be honoured and she refused to change the expiry dates of the vouchers. This is the LAST time I ever use Groupon as they are in breach with the conditions of sale. """
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