UNHAPPY CLIENT

I PURCHASED A SHOE RACK ON THE 23/11/2015 AND TODAY IS THE 22/12/15 AND NO GOODS, AS PER GROUPON POLICY THEY CLAIM TO DELIVERY WITHIN 14 WORKING DAYS AND IT'S NOW 20 WORKING DAYS I AM SO DISAPPOINTED AS I WANTED TO GIVE IT AS A PRESENT. I AM WORRIED NOW ABOUT THE 3 OTHER PURCHASES I MADE WITH THEM. THEIR CUSTOMER SERVICE NUMBER IS ALWAYS ON HIGH CALLS VOLUME