Unfair refund practice / Clients being **********

<p>Groupon and a restuarant could not fullfill a voucher for 6 people after i tried many times to contact the restuarant.</p> <p>After contacting groupon a few times, they said that the restuarant may have been closed. They did not offer a refund until i requested it.</p> <p>I suffered embarrassment and inconveneinience as the voucher was bought as a promise to take out friends.</p> <p>To add insult to injury, i request a refubd on two other vouchers as they had major restrictions on the times that one could eat there e..g Saturday only and from 4pm onwards.</p> <p>This together with extremely bad weather made it difficult to use these vouchers. Groupon ignores my request for refunds.</p> <p>This is my issues: I beleive that they donot pay the restuarants upfront so take all the money if a voucher is not used. It is fine for them to inconveneince people without compensation but they ignore requests for refunds...i am going to put my case to the Consumer Protector as this is unfair practise.</p> <p>I expect refunds for these:</p> <p>Voucher code: ********** O9N</p> <p>Voucher code: ********** 7MW</p>