The usual no delivery, no interest

As usual, when something goes missing at Groupon, the company policy obviously states that you should ignore the client until they go away. Purchased a PowerBank in December and still waiting for delivery. Apparently, according to Groupon, it is somewhere on the JHB area, Any further requests for details have been flatly ignored. No delivery, no service!!!<br> <br> Seriously, how does this company get away with such shocking customer service? Is their documented client engagement model really \ignore the client until they give up"???!!!"""