NR
Nadia R

1 reviews | Active since Feb 2012

20 May 2015, 17:17

Still No Purchase or Refund

In early April I bought a watch set on Groupon, a few days later after enquiring when I would receive the goods, I was informed that the supplier is out of stock and a refund would be done.<br> In early May I saw the same watches advertised on Groupon again, so again I enquires if I was going to receive the watches or would a refund be made. My refund was \escalated"it's 2 weeks later and I still have neither watches not refund.<br> <br> Wow think this is definitely the last time Groupon gets my business.<br> """

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Replies (1)
Groupon
Groupon's reply21 May 2015, 08:25
Official
Hello nadia84,

We truly apologise for the delay in getting your query resolved.

I have now cancelled your Groupon and refunded the amount back to your method of payment. Please allow up to 5-7 working days for the payment to clear back to your account.

Kind regards
GrouponSA