SHOCKING SERVICE

I ordered and bought a 2 UPS Inverex system on 18/09. On 15/10 I received an email from Groupon advising that my goods would be delivered in 7 -10 working days. On 23/10 I called Groupon Customer services *** - held on for 15 minutes before my call was answered. I was advised that my goods would be delivered on Monday 26/10.<br> Monday came......no delivery. I called on 28/10 and spoke to Gershwin, who said he would call me back. He never called back.<br> I called again on 29/10 and was put through to Gershwin......long stories, but asked me to hold on while he got onto the courier service on another phone. I held on, and on, and on...then was cut off!<br> Surprisingly Gershwin called me back about 15 minutes later with this story:<br> The courier company returned the goods to the supplier as they were damaged, the supplier refused to re-send another system......Groupon will refund me......<br> I asked for the suppliers details which Gershwin could not give me.<br> I am very disgusted!!! Groupon, you have lost serious credibility now! Hopefully my refund will come through as quickly as I paid it!!