1 reviews | Active since Jul 2011

10 Jun 2015, 16:53

SHOCKING SERVICE

I purchased 3 power banks from Groupon. 2 x silver and 1 x blue. I was sent 3 x pink. I sent them back via Courrier IT. <br> <br> I have been informed that they have received the stock i sent back. Originally after complaining about the wrong colours on the power banks, i was told to return the product and it would take a maximum of 2 weeks by which time i would have received the replacements<br> <br> It has now been about 4 - 5 weeks since I sent the power banks back and I am still waiting for the replacements. I was promised that someone would contact me and keep me up to date and so far I have heard nothing. I have called twice every week and every week i get another story. <br> <br> YOUR SERVICE SUCKS!!!<br> <br> This will be the last time i make a purchase from Groupon!!!!

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Replies (1)
Groupon
Groupon's reply11 Jun 2015, 10:48
Official
Hello pkool,

We truly apologise for the inconvenienced caused.

Please see email response.

Kind regards
GrouponSA