LH
Lisa H

1 reviews | Active since Mar 2009

23 Mar 2015, 16:15

Ruined my anniversary sold me a non existant deal

This is the second time Groupon have sold me a deal that has been cancelled. I bought the kai thai spa and dinner deal for my anniversary. When i called today the lady informed me, all deals have been cancelled. Ruined my anniversary. Same happened with a restaurant voucher in Rivonia. When the deal is cancelled, it is the right thing to do to call those who bought and offer them a refund. Instead they don\t bother with customer care and now it has ruined what should have been a great anniversary. <br> <br> To make matters even worse

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Replies (1)
Groupon
Groupon's reply23 Mar 2015, 16:49
Official
Hello Poohbear,

Thank you for making contact

I have now cancelled your groupon and refunded the amount back to your payment method. Please allow 3-5 working days to clear back in your account. Please see email response to your query.

Kind Regards
GrouponSA