REFUND REQUIRED Confirmation 36076 - (#***8)

<p>I BOUGHT A WEEKEND AWAY VOUCHER FROM GROUPON AND BOOKED FOR 26-08-2016 TILL 28-09-2016, HOWEVER I WANT ABLE TO GO AND REQUESTED A CANCELLING ON THE 24-09-2016 AND ALSO SENT AN EMAIL TO ********** REQUESTING FOR A REFUND.CARL REP**** AND CONFIRMED THAT THEY CAN DO A REFUND FOR THE VOUCHER BUT IT CAN BE DONE AFTER THE VOUCHER HAS EXPIRED WHICH WAS ON THE 31-08-2016,</p> <p>I SENT AN EMAIL AGAIN ON THE 31-08-2016 ADVISING GROUPON ABOTU THE REVERSAL THEY NEED TO PROCESS THEN THEY CAME BACK TO ME AND ADVISED THAT THE ARE UANBLE TO DO A REVERSAL BECAUSE ON THE VOUCHER IT STATES THAT 100 CANCELLATION POLICY APPLIES.</p> <p> </p> <p>THIS IS NOT THE FIRST TIME IAM CANCELLIONG A VOUCHER FROM GROUPON AND REQUESTING FOR A REFUND AND I HAVE NEVER HAD ANY PROBLEMS.</p> <p>WHEN I INITIALLY REQUESTED FOR A REFUND I WANST ADVISED THAT I WOULD NOT RECIEVE IT BUT INSTEAD I WAS TOLD THAT I CAN ONLY GET IT ONCE THE VOUCHER HAS EXPIRED WHICH WAS THE 31-08-2016. </p> <p>I NEED THAT AMOUNT CREDITED INTO MY ACCOUNT AS PROMISED.</p> <p> </p> <p> </p> <p> </p> <p> </p>