pW
patrick W

1 reviews | Active since Jul 2011

11 Oct 2016, 06:31

PURCHASE OF VOUCHER FOR LA PINETA

<p>ON SUNDAY I PURCHASED A VOUCHER ON GROUPON FOR LA PINETA, BEFORE PURCHASING THE VOUCHER I CHECK THE AVAILABLE DATES AND THE 15TH OCTOBER WAS AVAILABLE. I PURCHASED THE VOUCHER BASED ON THAT FACT. AFTER PURCHASING THE VOUCHER AND MAKING MY ONLINE BOOKING I RECEIVED AN EMAIL THE FOLLOWING DAY STATING THAT THE VENUE IS FULLY BOOK AND AT THE TIME OF MY PURCHASE THE SYSTEM WAS BUSY UPDATING THE DATES. WHAT A LOAD OF S#*T. HOW CAN YOU TELL A CLIENT TO CHECK AVAILABLE DATES BEFORE MAKING PURCHASE AND THEN PURCHASE VOUCHER ONLY TO DO WHAT YOU REQUIRE THEN LATER FIND OUT THAT IT DOESNT WORK THAT WHY. I WOULD NEVER RECOMMEND GROUPON TO ANYONE BECAUSE IF THIS IS THE SERVICE THEY GIVE THEIR CLIENTS THEN CLEARLY THEY DO NOT KNOW HOW TO SERVICE THE CLIENTS NEEDS. I ONLY PURCHASED THE VOUCHER BECAUSE THE 15TH WAS AVAILABLE. YOU OFFER A ONLINE BOOKING SERVICE THEN DO NOT MANAGE IT PROPERLY. I AM A VERY UNHAPPY MAN.</p>

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