1 reviews | Active since Oct 2010
Poor Service from Groupon - Think twice
I have made purchase several times in the Past with Groupon - They normally respond to queries etc but for the last couple of Months their service just got Worse and Worse<br> I made a Purchase on a Trestle Table on 30/12/2015 when a message came up that the payment didn't go threw. I clicked on payment again - only to come to my disbelieve that the payment now went threw not once but twice.<br> I contacted Groupon immediately (Not per telephone but via Mail) I received a response from them via mail that they will get back to me regarding the above matter (Saying their Response time is 24 Hours). No one came back to me and on the 05/01/2016 I mailed again as NO ONE can phone them (Phone just go over to voice message) reporting the same problem. Up to date - NO ONE contacted me to resolve the payment etc. <br> <br> On top of it all - 2 Tables rock up today !!!! Not very please and I gave Groupon ample time to solve an error that came after all from their site.<br> On top of this - Once before an item was just never delivered - no Refund nor did anyone got back to me<br> <br> Think twice - seems like a **** now a days with no one making an effort to correct errors or to try and keep the customer happy.
