DD
Deepa D

1 reviews | Active since May 2012

03 Mar 2015, 09:03

Poor service

I ordered 2 items on a groupon deal in December and only 1 arrived. I reported this in January when the 1 item arrived. I have followed up numerous times, telephonically and via email, with different helpdesk consultants and no one has assisted in arranging delivery of the second item. They all claim that they'll look into it, but no one provides any feedback.<br> <br> I am still awaiting delivery and it is now March - over 2 months! Shocking service.

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Replies (1)
Groupon
Groupon's reply02 May 2023, 21:58
Official
Hello Dee1717,

Thank you for making contact

I have now credited you for 1 mug as the partner is out of stock. Once credits have been added to your account, using them on a purchase is pretty easy. Make sure you're logged in first by using the login link at the top right of the screen on Groupon.co.za.

When you've logged in and chosen your purchase, just click on the \Buy it Now!\" button as normal. On the following page

Best regards,