Not helpfull

On the 28th of Jan, Groupon had a 15% discount of their deals which ended on the 30th of Jan.<br> I placed my order online and made payment at the bank the same day. The next day I still did not receive my voucher via email. I called them and was told that it could take a few days to reflect. The Monday i spoke to the 2 ladies above and the first one never emailed me as promised in order for me to send her the proof of payment. the second one just told me that it would take 3 hours max for the credit to reflect and that i had to re order. this never happened. The error was because the bank teller made a mistake of paying them 50cents more thank the actual amount. now today i forfeit the discount and they are not able to compensate me. i am extremely unhappy as this is for a gift for my daughter's birthday for tomorrow and now i don't have the money to pay for her gift as the refund takes a few days to reflect in my account. oh and upon calling customer care, they still refer to the detail as active.