No Voucher after payment

I ordered a voucher from groupon for a couples massage and after making the deposit/payment I had not heard from them again. I called groupon to find out what the hold up is only for them to tell me to fax the prove of payment which I had done. I gave them 3days to get back to me which they again did not. I called in yesterday the 27th of May 2015 only to hear that the deal is sold out. The gentle men then told me this happened as I had paid in R290 and not R288 He proceeded to tell me that they can keep the money for a later deal but this deal will also expire after 48hours. Now the fight to get my money back has started with groupon. The service is extremely poor and seems like one big **** to me. They always respond with an automated response and expect you to happy with that. I hope to have this issue sorted within the next few days.<br> <br> Lets see what happens...