NO RESPONSE FROM GROUPON

Good day,<br> <br> After sending an email request to Groupon of my intention to cancel a Groupon voucher bought, I received an email saying \Thank you very much for contacting Groupon Customer Service. We have received your query and a Groupon customer consultant will contact you within 2 working days."Today is the 4th day without any response from a constultant neither a refund into my account. <br> <br> I am exercising my statutory right to cancel the purchase of the Voucher within seven working days after the day that I received the confirmation email"