No response / feedback on bad experience

On 5 Aug 2015 I purchased two Groupon Canvas Special, buy 1 get 1 free from Print Express Online. First I struggled with my order. My vouchers did not work. I tried a few times and then contacted them. Eugene E Mulder reset it for me, but it still did not work. This happened a few times. I then requested Eugene to complete the order on my behalf. I did not get an order number. At the time, I did not think about that.<br> The Groupon clearly states that the dispatch of the order can take 14-21 working days from the time the order has been confirmed. I followed up a few times, and got an automatic reply that they got more orders than what they anticipated and are behind. I contacted Eugene a few times, and every time he gave me another date to expect delivery. Therefore I thought everything is on track with my order. I finally got a reply that they cannot locate my order without an order number. If follow up two-three times a week, but don't get any reply.<br> There are no contact details to get hold of Print Express Online, except by mail. I will never make use of them ever again of refer anyone to them. The same goes for Groupon - they cannot help me, and it is not acceptable