1 reviews | Active since Sept 2014
NO GROUPON RECEIVED 8 DAYS LATER
DAY1: A Groupon was advertised for one of my local restaurants for which I was offered the option of purchasing and paying by EFT, which I did immediately carefully following instructions and sending through Proof of Payment straight away.<br> DAY 2: No response so I re-send Proof of Payment<br> DAY 3: No Groupon so I re-send POP and send to \Support at Groupon"- no response....<br> DAY 4: I resend emaIL AGAIN with urgency<br> DAY 5: No response so I call Groupon Customer Service Line and wait about ten minutes to get through to a Consultant who tells me they have received the POP and I should have the Groupon by that afternoon.<br> DAY 8: NO GROUPON as yet so I call Service Centre AGAIN... WAIT 15 minutes and then get CUT OFF!<br> DAY 9: STILL NO GROUPON so I call AGAIN .... wait 15 minutes for a consultant who tells me the Groupon has expired! Then proceeds to tell me I must send through my POP AGAIN as well as my Bank Details and I will be refunded within 7-10 working days.<br> <br> THIS IS AN ABSOLUTE DISGRACE. ALL this Groupon has done is cost me time & money and the whole process has been VERY frustrating. I will not be buying any more Groupons. DISGUSTING."""
