1 reviews | Active since May 2015
NO FEEDBACK /// NO RESPONSE // NO CASH REFUND.
I purchased, Ushaka Tickets, on 2 of my email address, and did not receive any voucher for the one email.<br> I then informed Groupon no voucher was received for the one email, and they assure it will come thru, no voucher, so I requested for it to be cancelled. Instead Groupon cancelled the incorrect voucher on the other email (which I did not request), <br> I went to ushaka to realize that I have no vouchers, therefore groupon is sitting with my voucher money,<br> I have lodged a complaint dated 4/5/2015 and another 6/5/2014 and again 14/5/2015<br> and NO FEEDBACK<br> I felt embarrassed at Ushaka, as the incorrect voucher was cancelled, and the other voucher I haven't received. - and I had no voucher therefore I had to pay full price. which I was so annoyed.<br> till today NO ONE HAS CONTACTED ME, and Groupon has my money.<br> <br> I requested a cash refund, as it was in the correct time frame to get the money<br> I DO NOT WANT CREDITS<br> <br> AS I BELIEVE THIS WAS NOT MY FAULT, AS I EXPLAINED MY SITUATION about 6 times<br> WITH PROOF OF PAYMENTS AND REFERENCE<br> <br> THIS IS PATHETIC. <br> <br> Thanks:<br> CUSTOMER COMPLAINT - VERY EMBARRASSED AND HUMILIATED. <br> GRPZARU8N2V4 AND GRPZARSK5TRO
We apologise for the delay in getting your query resolved.
Please see email response.
Kind regards
GrouponSA
We apologise for the delay in getting your query resolved.
Please see email response.
Kind regards
GrouponSA
