NO FEEDBACK!

I had forwarded a complaint to Groupon on the 28/10/2015 @ 09:28 via email. I had purchased a voucher from them but the vendor was only available to see me a month later ! I had requested a refund for the voucher within 30 mins of the purchase. The automated response from Groupon advised that I will receive a response in 3 - 5 working days. It is the 7th working day and I have not received any correspondence regarding my complaint. It is very sad in this country that in order to get a service you have to complain on a social media and websites such as this in order to get a service that was promised in the first place.