NO FEEDBACK

I ordered one of the items that was for sale from Groupon, paid immediately but on day 3 after payment was advised because of EFT from FNB to FNB I have to wait 5 days. when I paid for the order, it showed that there was 9 days left to order this product, now two weeks later I'm informed - after I had to lick a@@ to get through via phone as emails still have not been attended to , that my payment reflected to late.<br> Firstly I wouldn't have known had I not phoned because I still did not receive my money back (R4599.00)<br> Secondly how can it take 9 days for money to reflect? (9-5 = 4)<br> <br> I've tried to get hold of team leaders and managers but they are in constant meetings and do not return calls.<br> <br> I just want someone to actually take pride in what they do and phone me back, inform me what is going on and sort this out - PREFREBLY TODAY!!! Hopefully that won't take 3-5working days (in my case 2 weeks and still nothing)