No delivery, No response from Groupon

I bought 2 items over a month ago via the online site, with free delivery within 14 days.<br> After almost 2 weeks, I phoned to ask if everything is still on track, they said I should wait until the 14 working days has passed, so I waited.<br> More time has passed, so I phone again to ask where it is, they said it was pending, will find out and let me know, never heard from them again.<br> More time went by, so I phoned again! The same story, the delivery is pending as if its not an issue, so then again was said that they will follow up and get back to me. I got an email saying they will look into the matter and give me feedback.<br> Today is 8 days from that email and I phoned again, just to hear again that the order is pending as if there is nothing wrong. I said that its unacceptable to wait for more than a month without any feedback from them regarding the issue and that I want an answer today. Again, no response as yet! still waiting.<br> Groupon is a big disappointment for me and will not support them again if this is the service I can expect from this company!