NO DELIVERY, NO RESPONSE, CAN'T CALL

Hi,<br> <br> I ordered my product two and a half weeks ago. Monday 14 November we got a call and we were advised our product would be delivered within 3 days. It is now a week later and still have not received my product.<br> Groupon has now disconnected their phone lines (how can you do this when you have customers who need to know the status on their products for Christmas).<br> They leave an automated message to email to, but you can't even hear the beginning of the email address.<br> I managed to locate the email address.<br> <br> I emailed on Friday and I am still waiting for a response. This is terrible service when people have ordered Christmas presents well in advance and have still not received it. We have not even received any emails on the update of our product.<br> <br> How you can say that you are going to deliver within 3 days and no delivery has arrived!<br> This is a total mess up (those are nice words), and I am extremely angry and frustrated with Groupon. <br> This will be the last time I ever order something from them. SHOCKED at their lack of service!!!!!<br> <br> Regards,<br> Nicole