NO DELIVERY, INCORRECT ITEM, NO REFUND

[URL Removed]<br> Is this process meant to be so difficult that when you are sent the incorrect item it is so cumbersome you forget what the problem was. I am not happy with any of the sub standard items I have received from Groupon, the pot lids have all come off, the basket ball set is made only of cardboard and when I order a purse the incorrect colour - gold which I definitely do not like arrives. The Max steel toy which I ordered is not in stock, ONLY when I query it do I receive an apology, oh sorry but we out of stock, why not email me and credit me???<br> So I <br> <br> Where the heck is the tracking no to return an item?<br> <br> Why is it mandatory?<br> Why is there not a link from the order item to return an item?<br> Why are the products sub standard?<br> Why do I even receive an incorrect item?<br> Why am I not notified the item I ordered is not available in the colour I ordered?<br> Why am I not automatically credited when the toy I ordered is not available? <br> When I ask when to expect a credit, I get a date when, no details which account. <br> I go hunting through all my accounts and I see no credit.<br> Am I in the twilight zone. go to take a lot and find out about customer servic