NO DELIVERY AND NO MONEY BACK

On the 03 December 2014 my fiance and I purchased three sets of pots, todate we have not had a delivery no refund.<br> <br> When you send emails to their customer support email no one bothers to respond and when you call you are told you are number 25 and not that you will be moving to number 24 or any number whatsoever. Trying to escalate the issue to their management is nothing but another waste of time.<br> <br> I have never dealt with such a terrible company with no feedback for atleast three months and i am hoping one day they will learn proper business and respond to my query.