No Delivery - 4 weeks

We've ordered a fold-up canopy from Groupon on Black Friday, Nov 27, which was dispatched on 12th Dec. A week ago when my wife enquired about the delivery, she was told by Churchills that the item will be delivered that same day or the following day. After several enquiries and 11 days later the item is back in the stores again and has not been delivered. <br> <br> After picking up the matter myself this morning the and me speaking to the Operation Manager (Jared) at Churchills, he promised that the item would be delivered today between 5 and 6 pm. Whether this will happen, remains to be seen.<br> <br> As it is Groupons responsibility to ensure that items are dispatched and delivered, waiting for 4 weeks without end in sight, should not be tolerated or been seen as acceptable business-practice.<br> <br> Groupon's after-sales service is non-existent, thererfore I would rather in the future purchase from Takealot and most definitely never use Churchills for any deliveries.<br> <br>