No Communication on refund

I booked tickets for ***po and after a huge long story as to why I am unable to get tickets a day before the show (stating that the Deal has closed and that my payment reference is invalid due to the closure of the \deal"BUT was still on going I was unable to get two more tickets). I then requested a refund which I was told that I would get in 7 days I followed up with them a week later and received a response only on day 8 stating that there has been no resolution on my problem and they are still working on it. This is total BS as they must just make a refund if you don't pay in time for a deal then you lose out but it seems that if even if you do they don't care anyway!<br> I will NEVER buy from Groupon again and be assured that I will tell everyone I know about this as well.<br> <br> This Is just bad service!<br> """