No answer on order placed

Hi I placed an order on the 17th Jan and to date I have not heard anything concerning delivery. I have contacted the offices twice with no help from Tanya. She promised to call me back which she hasn't done and when I called again still no feedback! This is really bad service from Groupon.<br> Groupon code:***l9l<br> email: [Email Removed]<br> Please can someone help me get me order!<br>