NEVER AGAIN WILL I BUY ANYTHING FROM GROUPON

I purchased a Patio Heater from Groupon SA for the amount of R2799 on the 2nd of August 2015. The amount was deducted from my credit card and I waited for my Heater to be delivered. 7 days later no correspondence and I query about the delivery only to be told I must wait up to 14 working days. Still no heater and I query only now to be told the amount was not allocated to the purchase and the money cannot be refunded but I will be given credit to repurchase the heater. I proceed to do this. Again i am told to wait the mandatory 14 Working days, after which still no heater and we are now in the second week of September. I query with the call centre which is only open on weekdays mind you and the heater arrives 2 days later.<br> <br> And wow, the heater is faulty and does not work. I proceed to follow the return procedure which takes numerous calls and heated arguments to arrange a courier company to collect. It is now 4 months later and Groupon Customer Service is now requesting info from me as to when the item was collected and by whom. This after they arranged the collection.<br> <br> Sufficed to say my next step is to lay a ***** Charge against Groupon. Be wary of being **********