MB
Maryke B

1 reviews | Active since Feb 2012

20 Mar 2015, 11:07

Lady Africa Bush Lodge

I received a mail this morning from Groupon with an awesome looking luxury tented camp picture!! So, I clicked on the link to go to the website... on the website they refer to the Bush Camp with still these awesome pics of a tent with 2 beds in and completely private with own swimming pool. <br> Nevertheless, one I bought the deal I received my Groupon voucher with another picture of a different tent on... this one much smaller, only one bed, and NOT private!! <br> The only reason why I bought it was because of the pics in the first place... and what if I got there and I'm expecting this nice place only to end up in a dog box!! DISSAPOINTING!!<br> <br> So now I cancelled and this is the message I receive!! \a Groupon customer consultant will contact you within 3 - 5 working days"... and looks like I have to wait another 10 days to receive my refund!! <br> <br> This is just unbelievable shocking!!!!!!"""

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Replies (1)
Groupon
Groupon's reply20 Mar 2015, 11:29
Official
Hello mcbrown,

Thank you for making contact

I sincerely apologise for the inconvenience this has caused. That is an automated mail sent in error. We have logged this with our technical department to be removed.

Please see email response to your query.

Kind Regards
GrouponSA