LACK OF SERVICE

Purchased an item for R1799 on the 6/09/2015. There was no confirmation from Groupon with regard to the purchase. i initially had to follow up on the order, the call centre told me that no funds were transferred into their account. Called back the next day and i confirmed that the amount was debited from my account. I has been chasing Groupon for my refund, spoke to several staff members after holding on the phone for over half an hour. what upsets me is that no one can give me positive feedback as to my refund. i feel a company such as Groupon can talk the talk but cannot commit and deliver to their clients. 20 days later and i still dont have my money.<br> Pathetic promises that insults me. My motto \GOEDKOOP IS DUURKOOP". Someone should shut this online purchase store as i dont think i am the only person that feels this way about Groupon."""