Incorrect information on voucher led to forfeit

I wanted the south gate parking and I thought that is what I was purchasing according to the voucher and the reservation, however I had the most annoying experience at the airport. When I got to the parking, I sent the clerk a SMS to let them know i parked my car at the south gate parking. She then contacted me 5 mins later (when I was already on the shuttle on my way to the airport) and said that this is not the process, they supposed to pick us up at the terminal and take the car themselves. They then stipulated that the only way to correct this, was to go back to the south gate parking, go take it out and pay the R50, and then they will take it in. I told them that this doesn't make sense as my car was already in the parking so why must I take it out and pay the R50. They wouldn't listen or willing to assist and I didn't have much time to argue as I had a flight to take.<br> <br> I ended up paying the extra R150 to take my car out and my groupon was forfeited. <br> This was a terrible / stressful situation for both myself and my wife (who is expecting).<br> I sent an email to Groupon to which no response received for a week.<br> <br> I am not impressed and will never purchase from groupon again.