IGNORING MY REFUND REQUEST - Ticket number : 24172

I purchased a spa voucher for Health Hyrdo spa in benoni on on the 4th of May. I contacted Hydro spa to book for the 12th of May , they could NOT help with that date so i cancelled. I purchased another group on voucher on the 4th of May for a spa in Magalies because they could help with a date i wanted.<br> <br> I called and emailed group on to cancel the health hydro spa voucher but they not assisting. the told to contact the health and hydrospa (Taryn) which i did she is ignoring my calls and emails. <br> <br> I DON'T UNDERSTAND HOW YOU CAN TELL ME THAT THE VOUCHER HAS BEEN REDEEMED WHEN I HAVEN'T USED IT!!!!<br> <br> SO GROUP ON SINCE I PAID YOU PLS REFUND MY MONEY IMMEDIATELY BEFORE I TAKE THIS FURTHER.<br> <br> STOP TAKING MY MONEY AND GIVING ME **** SERVICE IN RETURN.