IGNORING MY EMAIL AND CANT GET THROUGH TO CALL CEN

Good Day on the 27th of April I bought a voucher for permanent make up to be done, I have heard bad reviews from the place and decided to cancel the voucher, on the voucher it says you have 7 working days to cancel it. and this does not include public holidays and weekends , so on the 4th of May I emailed them as per the instruction of the voucher and you get a response back that they will contact you within 2 working days. I have still not had any response I have sent a second email with no luck, their contact centre *** just rings and says for English press 1 and all calls are recorded but no one answers you don't get redirected. <br> I would like a refund please attend to it . Regards, Petro