How Groupon Stole my money and refuse to give it back

<p>I registered for Groupon in February to buy a gift. However at the end of April they decided to allow someone else to use my card details (not storred on their system) to purchase some vouchers.</p> <p>It has been an endless back and forth to try and get my money back and somehow I am left to feel like I took their money. Every day for three weeks I have to send them bank statements to prove that all of the money has not been paid back. I have lost all hope in their client support who after I have pointed out the "error" notice on the proof of payment they send me, still fail to see this and notice their mistake. Groupon of course refuses to contribute in any way to the additional bank charges I have for all the transactions, new bank card etc.</p> <p>This might be a lost cause for me as I don't believe I will ever get through to the customer service agent unless I go to Cape Town and draw a bunch of pictures...... But to anyone else, please think twice before using Groupon and them spending your money for you!</p>