1 reviews | Active since May 2015
Horrible customer service
I bought a groupon voucher about a month ago. The groupon codes were not working on the site of which I wanted to purchase from.<br> <br> after that I tried contacting groupon about the code not working and logged a query with them Request #***0. In which case the guy gave me the incorrect contact info for the company I wish to buy from.<br> I notified this person that the info is incorrect and he sent me the \Correct"contact info. WHICH WAS ALSO INCORRECT. I told him that it's still incorrect and have not yet received a response back it's been over a month since my groupon purchase and the coupon expires on the 8th of this month!! I have tried contacting them with a new query but no response. <br> <br> I find this unacceptable! """
Thank you for making contact
Please be advised this was escalated to partner management team who will follow up on this.
In the meantime I have refunded you in full. Please allow 3-5 working days to reflect n your account. I sincerely apologise for the inconvenience this has caused you.
Kind Regards
GrouponSA
Thank you for making contact
Please be advised this was escalated to partner management team who will follow up on this.
In the meantime I have refunded you in full. Please allow 3-5 working days to reflect n your account. I sincerely apologise for the inconvenience this has caused you.
Kind Regards
GrouponSA
